This little book is just to get you thinking about all the ways of recognizing your volunteers. Many of these suggestions are things that you can do and some are there to make you think. Recognition is magic. It is one of the keys to retention. Everyone wants to know that they are being appreciated when they work. This 96 page publication contains 77 suggestions for showing your volunteers that they are appreciated.
ISBN 1-928794-15-7 $15.00

It's my hope that this book will give you many suggestions for recruiting your new volunteers. It will help you to create a variety of niche marketing techniques to find today's potential volunteers. These volunteers are different from yesterday's traditional volunteers in that they are willing to admit that they are looking for a benefit from their volunteer activity. This 96 page book will help you locate these best practices and show you how to apply them to your volunteer setting.
ISBN 1-928794-18-1 $15.00

This book will give you a dozen easy tips to excite, inspire, and retain your most valuable asset...volunteers. This book will illustrate techniques for connecting with your volunteers, giving fast feedback, and demanding excellence from them. Topics will include the keys to empowerment, hiring the best volunteers, and having fun. It covers very specific and simple ideas to grow leaders and develop a team among your volunteers. 160+ pages of suggestions and guidelines to improve your volunteer program.
ISBN 1-928794-11-4 $20.00

The Care & Feeding of Volunteers has evolved from a series of successful seminars and on-site trainings conducted in over 100 locations across the United States and into Europe. In this book, Bill will present unorthodox ways of working with volunteers. It will attempt to change the paradigm of how America thinks about managing volunteers. In The Care & Feeding of Volunteers, Bill challenges you to consider applying many of the leadership strategies that are working in corporate America to your non-profit place. This publication suggests, in an out-of-the box way, that we should not be recruiting volunteers in a 1970s fashion. It's a new millennium and tomorrow's volunteers will not respond to yesterdays management thinking, but will be looking for an agency that respects their energy, passion and talents.
ISBN 1-928794-10-6 $20.00

We have put together a model volunteer handbook. It contains volunteering policies, standards of conduct, performance review, workers' compensation, and other policies. This handbook will serve as a model for a non-profit volunteer agency and includes an opening letter to the volunteers, a team-building statement, an orientation welcome letter, mission statement, value statement, and a statement of purpose. A statement of what the volunteer can expect from the agency and a statement of what the agency expects from the volunteer is included. Policies include absences and lateness, attendance, background checks, commitment, confidentiality, dress code, driving record check, etc. Policies on termination of a volunteer are among the thirty-seven policies in the comb-bound book. Permission to use the material in building your handbook is included with the book.
ISBN 1-928794-12-2 $20.00

We have put together a collection of forms for volunteer programs. These include a commitment form, volunteer application form, exit interview questionnaire, interview questions, disclosure statement, confidentiality statement, telephone reference check form, permission to perform a background check form, self-evaluation form, feedback form, release form, and a volunteer termination form. Sixteen critical volunteer management forms are included with permission to reproduce the forms. $15.00

This publication is also available on a CD-ROM in PC/Mac format. The CD-ROM version is $30.00.

A sixty minute cassette audiobook that presents the ten steps required to produce an outstanding volunteer program. Ten common-sense keys that will allow the volunteer director to move their program into the new millennium. Ten Keys suggests that selecting the right people, getting to know them, and recognizing them the right way will fire them up with a passion for volunteering at your place. Strategies include starting a boot camp, becoming a learning organization, and developing Esprit De Corps in your organization
ISBN 1-928794-09-2 $12.00 (Audiobook)